Administrative Project Coordinator
Community College of Aurora
Salary: $42,000.00 - $43,645.00 Annually
Job Type: Full-Time
Job Number: 552021-12
Location: 16000 East CentreTech Parkway Aurora, CO
Department: Student Affairs
The Community College of Aurora is a dynamic institution that strives to serve its diverse staff and student population founded on principles of equity and inclusion. As a member of the Colorado Community College System (CCCS), the Community College of Aurora (CCA) is dedicated to serving our surrounding community. As the most diverse institution of higher education in Colorado, CCA is currently the college choice for nearly 11,400 students representing over 60 countries, with 62% of our enrollment represented by students of color. In 2016, CCA was designated as a Hispanic Serving Institution (HSI). CCA's service area includes more than 680,000 residents in Arapahoe, Adams, and Denver counties, and its student population reflects the broad diversity of this area. The college offers more than 90 degrees and certificate programs for students seeking to enhance their current skill set, pursue employment, or transfer to a four-year college or university upon graduation.
The Administrative Project Coordinator provides planning and management of advising operations, intake processing, advising systems integrations and data flow, and provides customer service for diverse student populations who utilize services provided by the Lore Isa Wiggins Advising Center and Career Services at the Community College of Aurora. As a direct report to the Director of Advising and Career Services, this position will provide administrative and project support to both the Advising and Career Services Teams. Essential to this role, the Administrative Project Coordinator will manage the traffic flow in the Center to include in-person student interactions, phone calls, emails and online student and prospective student interactions. Due to the high degree of student and staff interaction, this position will require effective and efficient communication and organization skills, attention to detail, problem solving, and competence in managing projects, meeting deadlines, and determining effective processes and procedures. This position will also interact with students, staff, college departments, and community members outside the college.
Examples of Duties / Knowledge & Skills
Communications and Customer Service
- Assumes overall accountability for communications as part of the academic and career advising departments and is responsible for communication flow, including the management of fliers, letters and print mailings as well as static and dynamic email marketing campaigns
- Serves as administrative office staff for the Lore Isa Wiggins Center, handling questions and concerns in a professional manner and coordinating administrative operations for the department
- Updates departments' webpage by coordinating with staff & web services. Attends ongoing training as needed
- Supervises the Lore Isa Wiggins Advising and Career Center phone and central email operations for both the Advising and Career Service departments
- Conducts initial triage of student needs for advising. Determines needs, adjust holds, review testing scores and provide general advising information in response to student inquiries
Coordination and Administrative Duties
- Assists the Directors in planning and coordination of events including but not limited to: leadership and all staff retreats, council meetings, campus-wide meetings, Career Fairs, orientation and regular staff meetings
- Coordinates office supplies and materials; stocking and ordering supplies as needed
- Submits work orders with facilities and IT Help Desk
- Provides support for advising during new student orientations
- Assists with developing Center specific knowledge to support materials, operations & systems
- Assists with training of professional and student staff in the use of technology
- Assists staff with programming logistics, including budgeting, planning & marketing of events, catering, equipment rental, room reservation, facilities requests, signage, set-up/breakdown of events & programs
- Initiates and maintains administrative paperwork to include personnel, onboarding, facilities, IT and other administrative duties
Data and Systems Management
- Assists Director of Advising and Career Services with efforts to collect data and information, document and measure department efforts and objectives. Examples of data collected include student appointments and utilization of CCA Navigate and Purple Briefcase
- Assists Director with creating enrollment, advising, retention and persistence data reports
- Serves as primary liaison with institutional technology department in regards to database and systems management such as Banner, EAB, Purple Briefcase, Salesforce and D2L
- Inputs Advisor assignments according to Pathways
The ideal candidate must be able to adapt to shifting priorities, meet deadlines, and effectively execute in a fast-paced environment. They must have excellent organizational skills; meticulous attention to detail; a proactive approach to problem solving and prioritization, complemented by strong decision-making capability; as well as excellent professional verbal and written communication skills.
Minimum qualifications & Requirements
- Bachelor's Degree
- Experience providing administrative support in an office or higher education environment
- Experience in providing customer service to diverse populations including but not limited to racially and ethnically diverse populations, individuals of varying ages, gender identities, beliefs, veterans/military status, and individuals of varying abilities
- Organizational and time management skills with demonstrated ability to plan, coordinate, prioritize, and effectively manage multiple initiatives, programs, and events.
- Effective communication skills: speaks, listens and writes in clear, thorough and timely manner using appropriate and effective communication tools and techniques
- Collaborative approach to work with students, parents, staff, faculty, department staff and community members
- Office management skills including ability to use computer programs such as MS Word, Excel, Office 365 and learn to use Salesforce, EAB Navigate, Purple Briefcase, EMSI and Banner
- Bilingual (primarily verbal) in English/Spanish
- Experience working in Higher Education
- The successful candidate must have the ability to work with and be sensitive to the educational needs of a culturally and an ethnically diverse urban population and a demonstrated commitment to diversity, equity and inclusion.
- Experience working cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
- Knowledge and experience providing information and referral to resources.
- Knowledge and/or experience collecting and organizing data and information for the creation of writing reports.
- Knowledge of academic advising and career development practices and principles
- Experience maintaining confidentiality in compliance with the Family Educational Rights and Protection Act (FERPA)
Salary range: $42,500.00 to $43,645.00 annually. This salary is determined by the qualifications of the selected candidate balanced with departmental budget availability, internal salary equity considerations, and available market information. CCA offers an excellent benefit plan. Leave and holiday benefits are also included. Full time employees immediately upon hire earn 15 hours a month annual leave and 10 hours a month sick leave.
Deadline to Submit Application Material: An initial review of applications will begin on May 17, 2021 and will continue until the position is filled.
Application Process: When submitting your online application, please include a cover letter, current resume, and professional references. Official transcripts showing the highest degree achieved should be submitted to HR@ccaurora.edu upon offer of employment. If you have questions regarding this position, please contact us at HR@ccaurora.edu.
By applying for this announced position, applicants are certifying that all statements, information and documents provided are true, complete and correct to the best of their knowledge and are made in good faith. Further, applicants understand that omissions, misleading, false or untrue information, or any attempt at fraud or deceit in any manner connected with this application and/or subsequent testing may result in them not being considered for jobs with the Community College of Aurora; may constitute grounds for discipline and/or termination after hire; and/or constitute grounds for further actions pursuant to law.
Notice to all Applicants:
- Proof of eligibility to work in the United States must be produced within three (3) days of hire.
- Direct deposit of payroll is a condition of employment.
- Final candidate is subject to a criminal background check prior to final selection process.
- Final candidate is required to submit official transcripts to Human Resources within fourteen (14) days of hire.
- CCA is affiliated with the Colorado Public Employees Retirement Association (PERA) and as such, employees contribute to PERA in lieu of Social Security for retirement benefits. For more information, visit the COPERA web page.
- Former employees of the Colorado Community College System or one of its 13 colleges, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in your application material.
- For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Cindy Hesse, Director of Human Resources at 16000 E. CentreTech Parkway, Suite A207, Aurora, Colorado 80011 or by phone at 303-360-4752, or e-mail at Cindy.Hesse@CCAurora.edu.
The Federal Clery Act (The Student Right to Know and Campus Security Act of 1990) requires all institutions of higher learning to make available to prospective employees our agency's Annual Security Report. A copy of this information is available on the CCA website at the Student Right to Know page. A paper copy of this report can be obtained at the College Security Office upon request. This report includes statistics for the previous three years concerning crimes that occurred on campus or on property controlled or owned by Community College of Aurora, as well as public property within, or immediately adjacent to and accessible from, our campuses.
ADAAA Accommodations: Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Robert Callaway at 303-360-4733 or Robert.Callaway@CCAurora.edu at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.
Pregnancy Related Accommodations, Colorado Anti-Discrimination Act (CADA): The Colorado Anti-Discrimination Act (CADA), allows applicants to request a reasonable accommodation for health conditions related to pregnancy or the physical recovery from childbirth. Candidates wishing to request reasonable accommodations must do so as soon as possible, preferably at least three days prior to the exam or interview. If you are an individual who wishes to request reasonable accommodations, please contact us at 303-360-4733 or Robert.Callaway@CCAurora.edu.
Non-Discrimination Statement: The Community College of Aurora prohibits all forms of discrimination and harassment including those that violate federal and state law, or the State Board for Community Colleges and Occupational Education Board Policies 3-120 and 4-120. The College does not discriminate on the basis of sex/gender, race, color, age, creed, national or ethnic origin, physical or mental disability, veteran status, pregnancy status, religion, genetic information, gender identity, or sexual orientation in its employment practices or educational programs and activities. The Community College of Aurora will take appropriate steps to ensure that the lack of English language skills will not be a barrier to admission and participation in vocational education programs.
For information regarding civil rights or grievance procedures, contact our Title IX Compliance/Equal Opportunity Officer, Cindy Hesse, Director of Human Resources at 16000 E. CentreTech Parkway, Suite A207, Aurora, Colorado 80011 or by phone at 303-360-4752, or e-mail at Cindy.Hesse@CCAurora.edu.
Community College of Aurora Inclusive Excellence Statement:
You matter. You are valued. You belong. CCA is a community that is committed to equity, diversity, and inclusion through Inclusive Excellence. We can only achieve this together. CCA embraces Inclusive Excellence because we want our students, staff, and faculty to learn and contribute within an inclusive environment. This means members of our College community will be active, respectful, and mindful of equity, diversity, and inclusion at all levels of engagement. Inclusive Excellence will provide a foundation for student and institutional success. Recognizing our diversity is only the first step toward Inclusive Excellence. We must also be intentional in valuing cultural differences and experiences, while incorporating them into practices, curricula, and policies.
Welcoming, Respectful, Inclusive - Together, we are CCA.
To apply, please visit https://www.schooljobs.com/careers/auroraccco/jobs/3072635/administrative-project-coordinator
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